We understand Supportive Apparel isn’t right for everyone and we are stoked you gave it a try! If you are within Stoko’s Return & Exchange policy and would like to return your product for a refund or exchange for a different size, please follow these steps:

1. Press the button below and enter your order number and shipping postal code.
2. Select the item you wish to return or exchange and then choose “Return & Exchange” on the first window selection.
3. Provide the main reason you want to return or exchange your product.
4. Print your free return label and mail back your Supportive Apparel.
5. If you are exchanging, your new size will be shipped out once your original product is in transit back to us.
6. If you are returning for a refund, your refund will be automatically processed once your product has been received and processed. You will get email notifications throughout!

If you have a warranty issue and you wish to start a claim. Please see the information here.

Items marked Final Sale are not eligible for return or exchange.

Start Here

Although we have plans to launch our retail stores in the future, our full range of products is currently only available online at stoko.com.

We understand that shopping online can sometimes be tricky, especially considering that Supportive Apparel is likely new to you, which is why we offer a 60-day risk-free trial! We want to make sure that you can truly put it to the test and make sure that you love it! If it's just not right for you for some reason, we will take it back for a full refund.

We do not offer in-person exchanges or appointments at our Stoko HQ. All questions and returns must be done online through our returns portal.

We accept Visa, MasterCard, Amex, and all major credit cards across the US and Canada.

We also offer interest-free payment plans with Sezzle — with no additional fees.

At this time we do not offer PayPal as a form of payment. 

If you are using a pre-paid visa your refund will be processed on that form of payment, please keep your original card until you are certain you would like to keep your purchase.

We have a few different Partnership Programs available you can check them out here!

Currently, we do not have an open phone line for phone calls. You can get ahold of us by email, text or live chat!

Getting back to you is our priority, we do the best we can to respond as quickly as possible. Sometimes this can be 1-2 business days.

If it has been longer than that, please check your spam or junk folders as our responses can sometimes land in there. We look forward to helping you out with your inquiry and getting you back to what you love doing.

It is medical-grade knee bracing integrated into athletic apparel. The Stoko Support System utilizes high-strength Dyneema cables that mimic your muscles and ligament to reinforce the body, control dials to adjust the support and compression to elevate exercise recovery.

Great question! The first thing to know is that all of our tights have the same level of medical-grade support, this means you get to choose which product is right for you based on design features for your personal preference or activity.

We have a great breakdown of all the different features of our products at the button below. If you're still not sure, you can take our Product Finder Quiz or reach out to a Support Team member.

compare our products

Supportive Apparel is unlike anything you would have worn before, therefore it's going to feel that way! We have lots of information on what to expect at the link below.

Fit & Feel

We make it easy with our "Find Your Size" button on our product pages next to the sizing options. Simply put your height and weight in and it will let you know which size to select.

Alternatively, you can check your size with our sizing chart. Please note that our K1 (1st Gen) and Supportive Tight (2nd Gen) have different size charts.

Learn about sizing

Supportive apparel is designed specifically with apparel & support in mind. We design based on height and weight to specifically address cable lengths. Providing the right amount of cable for the individual is our priority.

Waist and inseam measurements are not prioritized measurements as they are not key contributors to the surface area of an individual. The surface area for a medium who is tall and slim can be equal to the surface area of a medium who is shorter but wider. Having the same surface area means that the length of cable needed to support them would be the same. Therefore, our sizing is designed to take into consideration the amount of cable that wraps the individual in that size.

Learn about sizing

All of our products are machine washable, making them convenient and clean for your sweaty pursuits! Simple instructions are to wash them in the washbag provided, on gentle in cold water, and hang them to dry. Do not iron, dry clean, wring, or wash them with bleach.

Our Gen 1, K1 products are made out of:

Material Contents

• 79% Nylon
• 21% Lycra

Support System Contents

• Dyneema®: UHMWPE
• Nylon
• Polycarbonate
• Polyoxymethylene
• Polyurethane

Our Gen 2, Supportive Tights are made out of:

Fabric Contents

• 64% Nylon
• 36% Elastane

Support System Contents

• Dyneema®: UHMWPE
• Nylon
• Polycarbonate
• Polyoxymethylene
• Polyurethane

None of our products contain metal or rigid materials.

Currently, we only ship to Canada & USA.

We hope to offer Supportive Apparel to more destinations in the future.

We offer 3 shipping services.

• Standard 4-7 Business Days
• Expedited 2-3 Business Days
• Express 1-2 Business Days

Please note there can be a fulfillment delay of up to 2 business days from your date of purchase. During the holidays there can be shipping delays that are out of our control, we will do the best we can to get you your product in a timely manner.

Once your order is fulfilled, you will receive a shipment tracking email with all the information you need to track it right to your door.

These emails can sometimes land in your spam or junk folder, so be sure to check there or reach out to us if you haven't received them.

We cannot accommodate any address changes or order changes once an order has been placed. We recommend contacting the courier directly or the residents of the address you input.

Yes! We do ship to P.O boxes.

Please note that we do not offer any Express or Expedited shipping options to P.O box addresses.

At this time, we cannot accommodate shipments to APO or military addresses.