We stand by our products with a 100% Satisfaction Guarantee—if you are not satisfied with your Stoko.com purchase for any reason, simply email or call us. If you purchased the product directly from Stoko, then you may return the product within 60 days of the date of purchase for a refund based upon the original payment method. Upon receipt of your return request, we will issue you a return shipping label. Once we receive your qualifying return and approve your refund, your refund will be credited to the original form of payment.

We offer free standard shipping on all products within Canada & U.S. We also offer express shipping at an additional fee.

Depending on your proximity to our distribution center in Vancouver, Canada, please expect anywhere from 6-10 business days for standard shipping and 2-5 business days for express shipping. Please note that processing takes an additional 1-2 business days.

While we hope to ship internationally in the future, at this time we only ship within Canada and the U.S. As a medical device, we do not have the appropriate documentation and registration to sell elsewhere.

Our products are registered as Class 1 Medical Devices through Health Canada and the FDA, which means that all our products are eligible for reimbursement through Health Spending Accounts (HSAs) and Flex Benefit Plans by all Canadian insurers, as well as some carriers in the U.S. This allows many of our customers to get their K1s free of charge or receive partial reimbursement.

All Stoko products provide the same medical-grade bracing support, leveraging our Embrace System™ technology. There is no difference in support between our products; the technology is identical.

 The K1 Summit is engineered to deliver support and warmth, keeping you active and fresh all day on the mountain. It was designed for snow sports, such as: skiing, snowboarding, and cross-country skiing.

 The K1 Flux is engineered to deliver support in sweaty, high-intensity sport, getting you back to activity and overcoming injuries that get in the way. It was designed for high-intensity sports, such as: hockey, football, and basketball.

 The K1 Tempo is engineered to deliver support, keeping you active, cool and equipped with the essentials while in warm environments. It was designed for warm activities, such as: running, hiking, and training.

The K1 provides support and stability to the body like traditional knee braces; however, the K1 achieves these outcomes through different means. The K1 relies on tension throughout the Embrace System™ to generate support, which is made up of cables that are integrated into the tights. The result is support that moves with your body and doesn't make you compromise on comfort, aesthetic, or support.

Please email support at hello@stokodesign.com.